Some hotels charge visitors for bad reviews
TRAVELLERS have grown accustomed to annoying hidden fees, from the baggage charges that bring airlines tens of billions of dollars a year to the re...
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Business of Reviews — Yelp, Foursquare and Others
a collection of articles and resources looking at the online Business of Reviews — by Yelp, Foursquare and Others
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Everything You Need To Know About Zocdoc | The Motley Fool
Helping doctors and patients find each other is an essential role in the U.S. healthcare system.
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Google to Sell Zagat to The Infatuation, an Upstart Review Site - The New York Times
The deal will bring a new owner for Zagat, once the 800-pound gorilla of restaurant recommendations, at a time when competition is stronger than ever.
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I wrote a negative Yelp review — and it made my life a nightmare - NY Post
A Manhattan woman who gave one-star reviews on Yelp and ZocDoc to a Kips Bay gynecologist has spent nearly $20,000 defending herself against a defa...
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OpenTable Fires Employee For Making Fake Reserve Bookings
OpenTable has fired an employee for making hundreds of Chicago restaurant reservation using Reserve, a rival booking platform OpenTable Infuriat...
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Inside YouTube’s fake views economy | The Outline
Views are currency on YouTube, and the existence of fake ones creates questions for all videos.
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How merchants use Facebook to flood Amazon with fake reviews - The Washington Post
A Post examination found the majority of reviews on some popular products appeared to violate the e-commerce giant’s policies.
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The Bill Gates Line – aggregators and platforms
Understanding the differences between aggregators and platforms matters for companies interacting with them and also regulators considering antitru...
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Some Amazon Reviews Are Too Good To Be Believed. They're Paid For || NPR
In shadow marketplaces, positive reviews for Amazon products are bought and sold. The company says it's cracking down and that it estimates that le...
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Amazon Dark Patterns - Censuring Unhappy Customers
In which I attempt to leave honest, critical reviews of products and am eventually not allowed, yet bots and fake reviews are everywhere.
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Instagram Influencers Are the New, More Powerful Yelp Elite - Eater
Yelp Elite Are Becoming Obsolete. When it comes to wielding real influence, Instagram is taking over — but much like Yelp reviewers, they are also...
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Inside Yelp’s Six-Year Grudge Against Google - The New York Times
Once courted, then spurned, the smaller rival sought revenge for years. Now Europe’s regulators give it reason to cheer.
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The Problem With IMDb’s Rating System - The Ringer
‘Chernobyl’ is the best show ever, according to the internet database. About that ... "Last week, HBO’s Chernobyl shot to the top of IMDb’s all-...
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Yelp is Screwing Over Restaurants By Quietly Replacing Their Phone Numbers - VICE
The phone numbers add tracking before connecting to a restaurant so that Grubhub can bill for a marketing fee.
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Google salvaged Robinhood’s one-star rating by deleting nearly 100,000 negative reviews - The Verge
Google is actively removing negative reviews of the Robinhood app from the Google Play Store, the company confirmed to The Verge. After some disgru...
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Foursquare CEO Jeff Glueck on using data to map the global economy | This Week In Startups
First, Jeff Glueck, CEO of Foursquare, talks with Jason about splitting the product into two separate apps, bridging the digital & the physical, an...
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The Google Squeeze – Stratechery by Ben Thompson (2019)
Google, the real Aggregator, is squeezing OTAs, which acted like Aggregators while depending on Google for demand. It’s easy to say Google is being...
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